Iban Benzal

Design Director, Wise

Iban Benzal is a Design Director at Wise, where he leads multidisciplinary teams across Customer Support, Verification, and Tooling. With a background in Service Design from the Royal College of Art and Computer Engineering from the Autonomous University of Barcelona, Iban has spent the last decade navigating the messy intersection of product, operations, and design in a variety of company environments, including high-growth tech companies. He’s passionate about building real and human partnerships across disciplines - the kind that turn complex problems into meaningful, shippable experiences. He believes great design work doesn’t happen in isolation, and that trust, clarity and shared ownership are as important as pixels.